1. What procedure did you have done at our store?


2. Who did it? Select Artist: Pauline Thor Evan Jacqueline Ben Derek Steve Vanessa Amy Colleen Robin Christian Sarah Nicole

3. Date and approximate time of day?


4. What made you decide to come to our shop?
word of mouth
walk by
yellow pages
Web site
you were given a gift certificate

5. Over all, were you pleased with your procedure and experience?

6. Were the counter staff friendly and help make you feel comfortable?

7. Were the counter staff helpful and knowledgeable?

8. Was the atmosphere to your liking? (ie. music levels appropriate, no extra people in tattoo/piercing area, work area free from clutter etc.)



9. Did you walk-in or book an appointment in advance? Choose Walked In Booked an appointment

9B. If you booked an appointment, was your appointment started on time? Choose Yes No The artist was late I was late

10. Was your procedure satisfactorily explained to you, in that you felt comfortable when you began?

11. Was your aftercare satisfactorily explained to you, in that you fully understood what you had to do to heal your tattoo/piercing?


12. Were your care instructions easy to read and understand? Yes No Mostly

13. Did you follow the care instructions you were given? Yes No Mostly

14. Did you buy what was advised to use on your tattoo/piercing? yes no

14B. If not what did you use?

15. What method did you use to pay for your tattoo/piercing? Choose Cash Debit Visa Mastercard Gift Certificate

16. Answer only if you had a tattoo done at our shop:

a) Did you find the design you were after on our walls or in one of our books? yes no
b) Did you bring a design in with you? yes no
c) Did you have a custom piece drawn up? yes no
d) If you had a custom piece drawn for you, how long did you have to wait to see artwork? Choose On the spot Only a couple hours 1-2 days 2-4 days 4-6 days 1 week 2 weeks A very long time I'm still waiting
e) Was artwork what you wanted? yes no
f) If not, how long did you have to wait for second drawing? Choose On the spot Only a couple hours 1-2 days 2-4 days 4-6 days 1 week 2 weeks A very long time I'm still waiting

17. Will you be back and will you recommend our shop to your friends?

18. Send us your e-mail address and we will e-mail you about specials:

Your comments are greatly appreciated:

Thank you for taking the time to fill this out. It is greatly appreciated and hopefully will help make your next experience at Yonge Street Tattoos even more enjoyable.

Hope to see you soon,

Pauline
Owner, Yonge Street Tattoos